Frequently Asked Questions:

Pre-Purchase Questions
1. What’s the fastest way to get in touch with VSS?
2. How does this work?
3. Can I choose the furniture?
4. How long does it take?
5. I can’t wait 3-5 days, it’s an emergency!
6. My photo has two rooms in one photo do I have to pay more?
7. Can you change the wall colors?
8. Can you remove furniture already in a photo?
9. How do I send you my photos?
10. How can I have my virtually staged photos printed?
11. What if I only have 1 or 2 photos I would like virtually staged?
12. What kind of discount can you give me?
13. Will you fix a hole in the wall or remove the power plant outside?
14. Where can I get virtual staging software to do it myself?
15. Can I use panoramic photos?
16. Do I get a “proof” of the photos first?
17. I have multiple views of the same room, can you choose the best one?

Post-Purchase Questions
1. Where are my photos? Are they ready yet?
2. What if I’d like something changed in my virtually staged photos?
3. Can you also send my photos to someone else?
4. What should I do with my virtually staged photos?

Photography / Formatting Questions
1. How should I take the photos?
2. I’m not sure if you can work with the photos I have, what should I do?
3. What size and format should my photos be in?
4. How & what will you send me back once my photos are virtually staged?

Billing Questions
1. Is there a contract, long-term commitment or monthly fee?
2. What forms of payment do you accept?
3. Can I order over the phone?
4. Is your online payment system secure?